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June 9, 2023

E127 Part 3 - AUTOMATION AND EFFICIENCY: Centralizing Data for Rep Productivity

E127 Part 3 - AUTOMATION AND EFFICIENCY: Centralizing Data for Rep Productivity

Sometimes technology can be invisible to the rep but it's actually embedded in the things they are using. In this episode of Tech Sales Insights, Randy welcomes Bill Walsh, Senior Vice President of Global Operations at Dell Technologies.

Today, Bill talks about where he sees companies fail when implementing a PLG strategy. He also dives deep into the question of technology when it comes to rep productivity. How much does technology actually help and when are we using it "too much"?

INSIGHTS OF THE DAY

BILL: HOW MUCH TECHNOLOGY IS TOO MUCH?

“I think there was a huge risk on too much technology. This thing needs to be set up in a way that has as few user interfaces as possible. Everything should have a common look and feel that should be a common place that people are entering into. And then as much as possible, leveraging the tech in a way that automates the experiment without them having to do it."


 

Don’t miss out on our previous episode and watch out for the next ones!

  • E127 Part 1 - RELATIONS & BUSINESS MODEL: Driving Sales Productivity at a High Level
  • E127 Part 2 - DRIVING SALES PRODUCTIVITY: Value Selling From the Productivity View

Find out more about Bill Walsh in the links below:

 

This episode of Tech Sales Insights is brought to you by: 

Alexander Group:

 https://www.alexandergroup.com/

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